The emergence and dissemination of new communication protocols and plataforms — such as mobile communication, IMS, VoIP, SMS, email, and chats—has created new challenges for the authorities and communication service providers (CSPs) in the modern lawful interception landscape.
The communication among members of criminal organizations, limited to wire line networks in the past, now occur in a scattered and diffused manner through the use of these new communication technologies, increasing the complexity of the lawful interception, correlation activities and analysis of the data that travels over the network.
Aiming to fight against organized crime and to ensure public safety, the authorities around the globe are updating their lawful interception legislations and demanding that communication service providers deploy a network infrastructure that would support the interception of these multiple communication protocols in a timely and safe way.
In this context, CSPs need intelligent solutions that are in compliance with international and local standards and minimize the efforts spent on the lawful interception activities. It is also mandatory that these solutions do not affect the network performance and be detected by subscribers.
Besides the intercepted content itself, the law enforcement agencies constantly demands from the CSPs the history of calls, IP data connections and messages related to a subscriber under investigation. Also known as breach of confidentiality, data retention requires that CSPs possess a safe, agile solution which allows the storage, processing and organization of all relevant information.
With over 15 years of telecom experience, Suntech develops Lawful Interception (LI) and Data Retention (DR) solutions that allow its clients to stay ahead of local and global security threats, being prepared in a technological and legal scenario of constant changes.