In the Telecom market, CSPs constantly seek to differentiate themselves by offering next-generation services at competitive prices and high levels of quality and availability. Not only in mature markets but also in emerging markets, consumers have never had such high expectations.
In order to meet these demands, it is necessary to deploy a very complex network infrastructure, which most of the time encompasses multiple technologies from different vendors. The IP convergence—the migration of some platforms and services, such as voice and video, to the IP domain—is another trend that has been transforming the operators’ networks significantly.
If, on the one hand, the versatility and competitive cost of the convergent networks bring many benefits, on the other hand, their increased vulnerability, due to the concentration of various services in one platform, requires a careful management of the network. Therefore, the efficient network management and guaranteed availability are imperative to attract and retain customers.
In this new scenario, a management solution that allows CSPs to have an integrated view of the network provides them with a great competitive advantage in the market. With capability to monitor, in real time, a wide range of traffic and performance indicators, Suntech’s solutions empower CSPs to achieve better operational and financial results from their network infrastructure.